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Privacy and Data Protection Policy

Last updated: [Insert current date]

At Mathletas, we are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, store, and protect your information when you use our services and visit our website [https://www.mathletas.com].

1. What personal data do we collect?

We may collect the following personal data when you voluntarily provide it:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Age (in the case of minors)
  • Payment information (through secure gateways)
  • Academic background or educational level
  • IP address, browser type, and browsing behavior (cookies)

2. What do we use your data for?

We use your personal data for the following purposes:

  • To process course enrollments.
  • To send confirmations, reminders, or relevant educational content.
  • To provide access to our services (classroom platforms, materials, etc.).
  • To offer customer service and technical support.
  • To comply with legal or regulatory obligations.
  • To send promotional messages or surveys (only with your prior consent).

3. Legal basis for data processing (GDPR)

The processing of your data is based on:

  • Your explicit consent, when you sign up for a course or agree to receive communications.
  • The performance of a contract, such as course enrollment.
  • Legal obligations, such as retention for tax or accounting purposes.
  • Legitimate interests, such as improving our services or fraud prevention.

4. Who do we share your data with?

We do not sell, rent, or trade your personal data.
We only share your information in the following cases:

  • With service providers that host our platform, email services, or payment systems (e.g., Stripe, PayPal, Google, Zoom), who act as data processors and comply with data privacy regulations.
  • With legal or governmental authorities if required by law.

5. International data transfers

Some of our providers are located outside your country of residence (e.g., servers in the U.S. or Europe), which means your data may be transferred internationally. In all cases, we ensure that:

  • Transfers are made to countries with adequate levels of protection, or
  • Standard Contractual Clauses (SCCs) approved by the European Union are signed.

6. How long do we retain your data?

We retain your personal data only as long as necessary to fulfill the purposes described, based on the following criteria:

  • While you are enrolled in our services.
  • While you maintain an active account.
  • Up to 5 years after the last interaction, for legal and administrative purposes.
  • You may request earlier deletion, as explained in section 8.

7. Data security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, destruction, or alteration. These include:

  • Encrypted connections (HTTPS/SSL)
  • Password-protected access
  • Access limited to authorized personnel
  • Use of third-party platforms with high security standards

8. Your data rights

Under the GDPR, CCPA, and other applicable laws, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw your consent at any time
  • Receive your data in digital format (data portability)
  • File a complaint with the data protection authority in your country

To exercise any of these rights, contact us at:
📧 info@mathletas.com

9. Cookies

Our website uses first-party and third-party cookies to enhance user experience, analyze statistics, and personalize content. You can manage your cookie preferences via your browser settings or through the cookie banner when visiting our site.

10. Minors

Mathletas provides services to minors only with the express consent of their parents or legal guardians. We do not collect information from minors without this authorization.

11. Policy updates

We reserve the right to update this policy to reflect changes in laws or in our services. Changes will be posted on our website, and if significant, we will notify you directly.

12. Contact

For any questions, comments, or to exercise your data privacy rights, contact us at:
📧 info@mathletas.com